Monday, December 3, 2012

Improving communication

Dear class,

Watch the video below, then go to your Gmail inbox to get instructions.


3 comments:

  1. This comment has been removed by the author.

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  2. What's wrong with the man in the video? He is crazy, isn't he? hehehe.

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  3. step 1: Speak slowly
    step 2: Listen actively
    step 3: Modulate your speech
    step 4: stablish eye contact
    step 5: study and use an expanding vocabulary
    step 6: use open-ended questions
    step 7: show empathy

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